Shipping:
QTN ships the same day on stock orders received before 2 PM Eastern Standard Time. Distributor drop shipments that meet the $100 minimum will be accessed a $20 fee per order.
Quality Thread ships UPS daily and also can accommodate LTL and Fed-Ex shipping requirements. Unless instructed otherwise, orders will be shipped via UPS ground or our choice of LTL providers. See the chart below for UPS time in transit.

No returns will be accepted without prior authorization and approved RGA (returned goods authorization). Re-stocking fees may apply.
All claims for unreceived, damaged, or improperly shipped merchandise must be reported to us within 15 days of the invoice.
